We know it can be hard for older people and carers to get what they need at busy times. Therefore, in consultation with Age Action Ireland and Family Carers Ireland, we’ve introduced dedicated shopping times for these groups, up to 9am on Mondays, Wednesdays and Fridays.
In support of healthcare workers and emergency services personnel, we have also introduced dedicated shopping hours in all stores for these groups. On Tuesday and Thursday mornings, the first hours of trading - up until 9am - will be set aside for healthcare workers, meaning they will be the only customers in stores during this time. On top of this, emergency services and healthcare workers, as well as care workers, can now come to the front of the queue when they shop at our stores - they simply need to bring valid identification with them as they present to stores.
We are also pleased to support the Government’s Community Call Initiative and have issued guidance to Local Authorities for volunteers shopping in our stores. Volunteers will be provided with priority access to the store and with free multi-shop trolley bags to aid with their shopping. We will also facilitate them with over-the-phone payments and help with any other concerns they may have at this time.